Dear Mr. Cosby,
A group of us have been friends for a number of years now. One friend, "Troy," has a quick temper that, occasionally, leads to him getting into a physical confrontation.
We have tried to get him to use techniques to calm himself down before things escalate. We have tried to get him to "just walk away." We have told him to take advantage of the Employee Assistance Program at his job to help him out. His temper, naturally, has been shown at work and has prevented him from getting promoted.
The other day, someone said something they really had no business saying to another close friend of ours. Troy spoke up. The other person cursed Troy and a fight ensued. Troy got beat down.
That's all Mr. Cosby.